V M (Daughter of Resident)

0
Senior Care Romford

V M (Daughter of Resident)

My father has been a resident for 8 months now, in that time he has been cared for in a professional manner with empathy and kindness.
Staff are well trained and have taken time to get to know him and his individual needs. Although his behaviour, can at times, be challenging they still treat him
with courtesy and compassion. Staff keep me updated on his care and contact me if there have been any changes or issues with his care. The home is kept clean at all times and a number of areas have been improved whilst he has been a resident.
Overall, I am confident that he is safe and has been looked after in a professional manner.

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